Bob & Sons utilizes the latest in computerized diagnostic equipment to insure that we fix it right the first time. In addition, we also attend training classes & seminars to keep us abreast of the latest systems, tools & techniques to insure that our technicians understand your car & its problem. We also use an in-shop, networked Dell computer system that allows our technicians access to the repair procedures, diagrams and bulletins needed to do the job right. Each technician has this available at their workstation and can look up customer history, make appointments and bill out invoices. This saves time and makes us more helpful and efficient.
Finally, our repair orders are clearly laser printed in an easily understandable format. All part numbers and services are clearly delineated and we back our repairs with our peace of mind warranty on parts & labor. We keep an extensive history of services performed so you don’t have to worry about keeping track of your vehicles’ service history. Our customers appreciate this and many of the other value-added services we perform on a daily basis.